Terry Green Blogs About KUSP

NPR CEO Vivian Schiller exits

I would be completely remiss in not saying something about the situation that has unfolded this week at NPR.

On Monday night (3/7) I learned that the network’s top fundraising executive, Ron Schiller, was leaving to take a job at the Aspen Institute. Too bad, I thought; I had met Ron a number of times since NPR hired him away from the University of Chicago in 2009 and thought he was getting a pretty good handle on the complex business of public radio. Ron seemed to understand that NPR (the news producer and program distributor) could succeed in fulfilling its aspirations only to the degree that it could stay in alignment with, and collaborate with, its independent, locally-controlled member stations (like KUSP)… and getting major philanthropic support for NPR would be far easier if he worked closely with strong local stations, which themselves were becoming more philanthropically oriented.

Boy, was I wrong.

On Tuesday Ron Schiller’s departure was expedited by about two months after he conceded he had said “stupid things” in a February meeting with people posing as possible NPR donors that was clandestinely recorded on video and then (in heavily edited form) presented to a breathless world by Tucker Carlson’s Internet news project, The Daily Caller. James O’Keefe, whose videos of a phony pimp and prostitute fatally damaged ACORN, apparently masterminded this so-called “sting” operation directed at NPR.

How Ron Schiller and his NPR colleague, Betsy Liley, let themselves get pulled into this I will never understand. In any event, the trap was sprung and a new wave of anti-NPR rhetoric poured forth, most significantly from Republican office-holders and pundits who are making every effort to shut off all tax-supported funding for public broadcasting.

On Tuesday night the NPR Board of Directors (the majority of whom are managers of local NPR stations, just as I am) convened and obtained the resignation of Vivian Schiller, NPR’s President and CEO. Vivian Schiller’s removal was duly reported the morning after, and my best sense of my manager colleagues today is that many of them are pleased and relieved. Me, not so much.

I strongly believe that Ron Schiller had no business representing NPR in any capacity if he was given to saying the things he apparently said to O’Keefe’s performance artists about members of the conservative or Tea Party movements, no matter what he personally thinks. He was on the clock, he was representing NPR (and therefore, indirectly, much of public radio, KUSP included), and there are standards of professional conduct that apply to him in that situation. He conceded that he blew it, NPR and public broadcasting sustained damage to our reputations as a consequence, so that’s it. Bye. Have a nice life.

I am much more troubled by Vivian Schiller’s exit. I concede that there’s an argument to be made that if too many things go wrong with any outfit, you get rid of the boss. But as far as I can tell there is no reason to believe that Vivian Schiller had any more tolerance for Ron Schiller’s apparent misconduct, once it was revealed, than I would have had were I to have been his boss. I don’t think she did anything to foster an anti-conservative environment at NPR — as a long-time worker in mainstream journalism, I know she accepted the principle that doing the work NPR does requires fair treatment and respect for almost all viewpoints, including ones that you personally disagree with.

The effectiveness of the current attack on public broadcasting’s federal support, and the probable consequences for our public service on a national scale if that support vanished, are creating immense anxiety for many public radio managers. I understand that. But I don’t think sending Vivian Schiller packing will deflect the attack. I think there is a good chance it will, if anything, make public broadcasting’s adversaries even more determined. That’s certainly the view of Rob Paterson, an observer of our medium whom I like and respect; his views are tartly expressed by his blog post today.

One thing is guaranteed: the absence of an effective CEO during this critical time will prevent NPR and its member stations from coming to grips with many urgent issues. The federal funding question is just one of them. No less crucial is reaching agreement on how to organize and fund our ongoing collective transition from a radio-only system to a constellation of local, state/regional, and national/global entities that serve audiences on the radio, on desktops, and on mobile Internet-connected thingamajigs. Vivian urgently wanted to see this transition executed successfully, while building NPR’s preeminence as a national news organization. Failure to reach a good outcome on this front would be, I submit, a national tragedy. Delay seems certain. And we all know how helpful delay is when managing Internet-driven change.

NPR’s Ombudsman, Alicia Shepard, has some helpful words about the Schiller fiasco (parts I and II) on her blog, here.

[Updated 11:30 AM 3/10/11 to add] And Dennis Haarsager, who preceded Vivian Schiller as NPR’s CEO (although on an interim basis), adds very useful perspective and a number of informative links via a post on his “Technology 360″ blog.

Joyce Slocum, the network’s top lawyer, is now in charge of NPR pending a search for a new permanent CEO. Seriously. If you can point me to a time when good things happened to a news organization while it was led by an attorney, I’d appreciate it…

A whole bunch of future arrives at once

Should you by some chance diligently follow all the suggested sources in my blogroll, this may be an especially unenlightening post. On the other hand…

Yesterday Doc Searls very nicely encapsulated what seems to me like a very plausible scenario for what’s apt to happen to “radio” once iPhones and their ilk really take hold. Doc’s post, jumping off an analysis by Andrew Leyden, is on his Linux Journal blog.

At nearly the same time and at the opposite end of the Northeast Corridor from Doc’s command post at Harvard, Amy Schriefer from the music operation at NPR digital media puts out a call on “inside NPR.org” for NPR music iPhone apps you’d like to see. npr.org/music has a budget that’s pretty much a rounding error in terms of the overall public radio economy, but no need to dwell on that here – in boxing terms, they punch above their weight class…

And a couple of floors above Amy at NPR headquarters, CEO Dennis Haarsager posts about his recent appearance on “The Gillmor Gang” podcast to explain NPR’s new application programming interface, a tool to help people connect themselves more completely and easily to NPR’s online content. This is pretty geeky stuff, but not insignificant.

And Rob Paterson thoughtfully reminds us that the ground beneath our feet, in the manner of Wile E. Coyote, will crumble at any minute (if indeed it hasn’t already). Rob was perhaps a bit irked by the reaction Jeff Jarvis got during a panel on social media at the Public Radio News Directors conference last week, which Jeff previews here and tells about how it went here.

This weekend the KUSP staff will be finishing our recommendations to our board of directors on how our public radio station gets from where we are (informed by 36 years of over-the-air broadcasting on a single channel, and about a third as much time serving you online here at kusp.org) to where we think we need to be (multiple channels with multiple services, on FM and on the Internet). We see this as a pretty complex task that will take some time to execute, but all the above signs (and many many more) tell us we need to get started. Now.

At its monthly meeting on Monday, the board will have the opportunity to approve our operating plan and budget for the next year, which would bring along significant changes we believe will improve our service to you. It’s a public meeting, so come join us if you’d like: 6:00 PM on Monday July 28, at the KUSP studios at 203 8th Avenue in Santa Cruz.

Peer into the future with Doc Searls and Dennis Haarsager

Steve Gillmor hosts a wide-ranging podcast called NewsGang Live; last Friday’s show is (mostly) about the evolution of public radio in an on-line world. NPR Interim CEO Dennis Haarsager is a guest, along with Doc Searls and Stephen Hill, who created “Hearts of Space” (an on-line music service and associated public radio program).

The podcast MP3 is linked here. This is a really long program (1 hour, 25 minutes; about 78 megabytes) and not easy to listen to if you’re accustomed to public radio production values (think 4 guys on a telephone conference call with occasional technical problems). But the content is killer… they discuss the principal issues public radio organizations in general, and NPR in particular, have to come to grips with right away.

KUSP included, of course.